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Terms and Conditions

• It is agreed that both Little Beans Nannies (“the agency”) and the person or business instructing the agency (“the client”) are bound by these conditions once the agency has been instructed by the client and has agreed to provide its services.

• The agency will only introduce a childcare professional (“the candidate”) and will not act as an employer.
• The agency will introduce candidates to the client that it believes fit the criteria laid out by the client and are most suitable for the position. An introduction is considered to have been made when the agency provides any details of a candidate to the client. This can include sending a copy of the candidates C.V. or providing contact numbers and names of a candidate.
• Although the agency cannot be held responsible for the conduct of the candidate, it will use all reasonable means to ensure the candidate is capable of carrying out their tasks as a childcare professional. This will mainly be done through vetting (checking the candidate has all necessary documents and checking references) and interviews.
• All candidates introduced to a client will hold a valid enhanced DBS check which will either have been carried out within three years of the introduction taking place or the candidate will be registered on the update service which the agency will confirm.
• The agency may refer clients on to other businesses for services or advice but agency is not responsible for any information or service provided by a third party. Should the agency supply a draft contract or any other documentation, the client will be responsible for checking with a legal professional that it is appropriate for their requirements and conforms to current laws and legislation.

• The client will be responsible for providing instructions to the agency to enable it to best provide its services. This can include details of the position, any special requirements or training needed from the candidate along with any other information they consider to be salient.
• If the client becomes aware of any issues that arise with a candidate that could have an affect on their ability to take on a role as a childcare professional they must inform the agency immediately to ensure that candidate is not placed in a position of trust and appropriate action can be taken.
• The client agrees to inform the agency if any offer of employment (including trial sessions and positions that do not correspond to the original instructions) are made to any candidate by the client or any person related to the client as a result of an introduction by the agency. The response to such an offer by the candidate will also need to be passed on to the agency and any fees due as a result paid as set out in these terms.
• It is the clients responsibility to ensure the employment confirms to current laws and legislation and that they have the appropriate insurances in place is relation to employment of domestic staff.
• Although the agency is responsible for vetting candidates it is the responsibility of the client to ensure the candidate is suitable for the position and that the vetting carried out is sufficient before employment commences.

• It is the responsibility of the agency to list up to date fees and offers.
• The client must inform the agency within 5 days if an offer of employment is accepted by a candidate at which point the agency will issue an invoice. The invoice is payable within 14 days.
• Should a temporary placement develop into a permanent position of employment or more work is given to the candidate by the client within one year of the fees being paid, the agency will be entitled to the full fee laid out in the agencies price list at the time the additional work is offered.
• Should the client retract the offer of employment once the invoice has been sent, the client will be liable for 10% of the invoice amount which will be payable within 14 days.
• Any overdue invoices (amounts that have not been paid within the agreed 14 day period) are subject to further charges. The agency reserve the right to charge interest in accordance with The Bank of England base rate plus 2%. The agency will also pass on any costs it incurs to the client in order to pursue monies owed.

• If the candidate fails to complete a minimum of 6 weeks employment of their own choice or is dismissed for gross misconduct and the client informs the agency within 7days of this occurring, the agency will either provide a full refund to the client or offer its services to replace the candidate free of charge to the client.
• If the candidate completes 6 weeks of employment but leaves of their own choice or is dismissed due to gross misconduct within 4 calendar months of employment and the client informs the agency within 7 days of this occurring then the client will be entitled to either a 50% refund of their fees or a 50% reduction of the current agency fees to replace the candidate.