Privacy Policy

LITTLE BEANS NANNY AGENCY LIMITED (“LBNA”) is committed to protecting and respecting your privacy.

This policy (together with our Terms of Use, Cookie Policy, Terms & Conditions of sale and any other documents referred to on it) sets out the basis on which any personal data LBNA collects from you, or that you provide to LBNA, will be processed by LBNA. Please read the following carefully to understand LBNA views and practices regarding your personal data and how LBNA will treat it. By visiting you are accepting and consenting to the practices described in this policy and the transfer of your personal information inside and outside the EEA.



LBNA may collect and process personal data, which may include name, address, email address, phone number, financial and credit card information, about you in a number of ways including but not limited to:

  • When you enquire about a product, place an order or make a payment by phone, email or otherwise.
  • When you register to receive newsletters from LBNA or email sales.
  • When you apply for a credit account from credit reference agencies and search information providers.
  • Information from payment and delivery service providers.
  • When you provide contact details in meetings, phone calls, trade fairs and shows.



LBNA’S site uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them see our Cookie policy.



LBNA uses information held about you in the following ways:

  • to carry out our obligations arising from any contracts entered into between you and LBNA and to provide you with the information, products and services that you request from LBNA;
  • to provide you with information about other goods and services LBNA offers that are similar to those that you have already purchased or enquired about;
  • to provide you, or permit selected third parties to provide you, with information about goods or services we feel may interest you. If you are an existing customer, LBNA will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale or negotiations of a sale to you. to notify you about changes to our products and services;
  • to administer LBNA’s site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
  • to improve LBNA’s site to ensure that content is presented in the most effective manner for you and for your computer;
  • as part of our efforts to keep LBNA’s site safe and secure;
  • to measure or understand the effectiveness of advertising LBNA serves to you and others, and to deliver relevant advertising to you;
  • to make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.
  • LBNA may combine this information with information you give to LBNA and Information LBNA collects about you. LBNA may use this information and the combined information for the purposes set out above (depending on the types of information we receive).



LBNA may share your personal information with any member of LBNA’s group, which means subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

LBNA may share your information with selected third parties including:

  • Business partners and sub-contractors for the performance of any contract LBNA enters into with them or you.
  • Credit reference agencies for the purpose of assessing your credit score where this is a condition of LBNA entering into a contract with you.
  • In the event that we sell or buy any business or assets, we may disclose your personal data to the prospective seller or buyer of such business or assets.
  • If LBNA or substantially all of its assets are acquired by a third party, personal data held by it about its customers will be one of the transferred assets.



The data that LBNA collects from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff who work for LBNA. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. LBNA will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Where LBNA has given you (or where you have chosen) a password which enables you to access certain parts of LBNA’s site, you are responsible for keeping this password confidential. You should not share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although LBNA will use reasonable endeavours to protect your personal data, LBNA cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once LBNA has received your information, LBNA will use strict procedures and security features to try to prevent unauthorised access.



You have the right to ask LBNA not to process your personal data for marketing purposes. You can unsubscribe from newsletters at any time by using Unsubscribe on the email. You can exercise the right at any time by contacting us at the address shown below

LBNA’s site may, from time to time, contain links to and from the websites of its affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that LBNA does not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.



The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet LBNA’s costs in providing you with details of the information LBNA holds about you.



LBNA reserves the right to change this privacy policy at any time without notice, and any such changes will appear in the copy of this privacy policy available on LBNA’s website. This agreement is governed by the laws of England and Wales.



Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to Legal Counsel, LITTLE BEANS NANNY AGENCY, 23 Hopewell, Baldock, SG7 5AA